Refund Policy - WpMinted

  • Home
  • Refund Policy

Last Updated: 20-06-2025

Thank you for shopping with WPMinted. We strive to provide high-quality WordPress themes, plugins, and templates sourced from trusted platforms.

Please read our Refund Policy carefully before making a purchase.

1. Digital Products and Non-Refundable Nature

All products sold on WPMinted are digital downloads. Due to the nature of digital content, once a product is downloaded or accessed, it cannot be returned or refunded.

By purchasing any product on WPMinted, you acknowledge and agree that you will not request a refund after the product download is complete.

2. When Refunds May Be Considered

We understand there are rare situations where a refund may be warranted. Refund requests may be considered in the following cases:

  • The product file is corrupted or does not function as described, and our support team is unable to resolve the issue within a reasonable time.
  • You purchased the wrong product by mistake and have not downloaded or used it.
  • Duplicate purchase due to an error on our website or payment system.

To request a refund, please contact us within 7 days of purchase with your order details and a clear explanation of the issue.

3. How to Request a Refund

To request a refund:

  1. Contact us at support@wpminted.com within 7 days of purchase.
  2. Provide your order number, product name, and a detailed description of the issue.
  3. Attach any relevant screenshots or error messages if applicable.

Our team will review your request and respond within 3-5 business days.

4. What Refunds Do Not Cover

Refunds will not be provided for:

  • Change of mind or buyer’s remorse.
  • Incompatibility with third-party plugins, themes, or hosting environments.
  • Products purchased without verifying system requirements or compatibility.
  • Issues arising from misuse, unauthorized modifications, or external third-party services.
  • Products that have already been downloaded or accessed.

5. Support and Assistance

If you encounter any issues with a product, we encourage you to contact our support team first. Many problems can be resolved quickly without the need for a refund.

6. Changes to Refund Policy

WPMinted reserves the right to modify this Refund Policy at any time. Any changes will be updated on this page.

If you have any questions or need assistance, please reach out to us:

📧 support@wpminted.com
🌐 https://wpminted.com/contact